I live in NYC and perform in the Fashion company creating 30k a yr, so purchasing a $360 flight was a massive offer for me. I not too long ago used for and been given the AAdvantage credit card mainly because as a result of enterprise I'll now be bicoastal and touring NYC-LA very commonly, which was The key reason why for my previous trip. I have been flying AA for many years Which explains why I chose them as my airline of option for my forthcoming bicoastal job. On my very last flight #738 on March twenty five 2013 they misplaced my luggage and it has been more than a week now. Due to the nature of my flight I'd numerous valuables in that bag. I am in Manner and are actually collecting exceptional and high priced items in the course of my everyday living, a lot of which I brought with me and also have gathered on travels that I've flown with your company.
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The crew users have been quite possibly the most non caring I've ever been on a flight with. It reminded me off my times inside the resort business once we experienced union and non union teams. I will never fly American again I I really have to go west I'll travel.
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went towards the Dominican Republic on holiday with my wife and son on july31 til aug 7th 2015 had a good time right until the perfect time to go household, the flight leaving about the aug7th experienced a hold off for eight hours for departing to Miami then suppose to attach and drop by dulles airport.
never ever ever gained these types of inadequate service and an organization that simply doesn’t care about there having to pay clients
I used 2 hours and a 50 percent at AA counter and did not have the choice as I have been instructed or to loose my ticket and go house
I used to be making an attempt to purchase ticket for fifteen 12 months old son and couldn’t use website for he was deemed insignificant. I called consumer service and she or he assisted me with airline buy. I particularly asked if I required to terminate if I could inside of 24hours. This attendant reported Of course. I found out four hrs afterwards The rationale son would want to fly was cancelled. I named back to cancel the flight the attendant informed me I couldn’t terminate flight and it had been a nonrefundable ticket. I advised her problem as mentioned above she explained she couldn’t do something. I asked to get a supervisor, I got just one and explained your situation, she mentioned I couldn’t terminate it and obtain my money back she was very rude and hung up on me. I termed again to request for one more supervisor and as I had been speaking to this supervisor she educated me that the last supervisor stated in her report I refused voucher. What at any time a voucher was I was not even sure. Then second supervisor explained to me what she thought. So the flight wasn’t cancelled given that she said to attend a pair times just before I make visit the site my closing decision and she would wave changing fee to take action and I shouldn’t have any hassle.
I sincerely hope to get a favourable reply within the up coming several days, so I am able to proceed working with American Airlines for my travel.
I can't believe you board passengers before doing all your checks about the plane. Leaving your shoppers trapped for more than two several hours without to little facts is overall bullshit. While you're generally similar to just about every airline On this respect, it’s basically not acceptable to deal with your prospects by doing this.
Despite what happened on this event, we hope you might continue to pick out American Airways on your vacation requirements. We'll work hard to make certain you receive the service you count on and should have.
To whom it may issue. I used to be incredibly disappointed with the customer service which was provided by one of many flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Absolutely not as well mannered because the videos which are shown prior to the flight leaves. She should have left her Mind-set at your home due to the fact I wasn't the sole passenger on this flight that have her wrath. The flight attendants identify is Cher. I used to be traveling in an exceedingly substantial team on organization and will certainly think twice about using your Airways. The direct flight attendant was pretty apologetic even so This could not have transpired to begin with.
I thought there being a policy for overweight folks. I was up versus the window all the journey.I paid out for my seat but as it turned out I really didn’t have a single. Using the Aged Piedmont continue to traveling considering American would do greater, disappointed all around.